On June 6th, 2024, the "Belarus Segodnya" newspaper published an article dedicated to the fight for their rights of consumers who purchased a lawn mower that subsequently failed after only a few uses. The seller's inspection of the lawn mower's functionality, as well as an expertise commissioned by another expert organization, showed that the breakdown occurred due to the consumer's violation of the maintenance and operation rules. Buyers who disagreed with the conclusions of the expertise contacted the consumer protection society. After a statement of claim was filed with the Partizansky district court of Minsk, a repeat expertise of the lawn mower was conducted by the Forensic expert kollegium. The expertise showed that the consumer was not at fault for the breakdown of the lawn mower, and that the product had a defect made at the stage of manufacturing the cylinder and engine assembly. Also, during the expertise, it was established that the lawn mower, which was positioned for sale as Swedish, was in fact made in China. As a result, the consumers were refunded the cost of the lawn mower, as well as the amount for penalties and moral damages. The seller also paid more than 4 thousand rubles in fines, state fees, payments to the consumer protection society and the cost of the expertise.
The original text of the article can be found on the official website of "Belarus Segodnya":
